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Learning Science · Motivation, emotions and the learning task

Identifying barriers and improving learning conditions

Investigate a participation problem through competing explanations and changes to the learning conditions.

Use the examples to connect this lesson with the earlier topics. No specialist equipment is needed.

Back to the chapter

After reading, you can

  • Identify practical, instructional and social barriers.
  • Choose a bounded change and an outcome check.
01

Missing work is an observation

A group repeatedly submits no practice work. “They lack motivation” names one possible interpretation, not an explanation. The task might be inaccessible on shared phones, its instructions unclear, its purpose obscure or its timing incompatible with work. Several barriers can coexist. Start with what can be observed and invite the learners’ accounts.

02

Trace the route to participation

Break the task into stages: receiving it, understanding the directions, accessing materials, beginning, obtaining feedback and submitting. A barrier at any stage can look like unwillingness from outside. Ask questions that locate the obstacle without demanding private disclosures.

An instructional barrier needs an instructional response. If learners cannot start because the first step assumes an untaught skill, teach that skill or provide a worked entry point. A timetable barrier may require a different window. A social barrier may require changing how questions are handled. A reminder alone may address none of these.

Similar nonparticipation can require different investigations
Observed difficultyPossible barrier to investigateA relevant change to test
Cannot open the practice videoConnection or device accessA complete downloadable equivalent
Opens material but cannot beginDirections or missing prerequisiteClarify the entry step and inspect an attempt
Has an answer but avoids discussionParticipation conditionsOffer time and another response route
03

Change and examine

Choose an achievable change with a clear reason. Record what changed and what would count as improvement. More submissions can indicate better access, but inspect the work as well. If attendance improves while learning remains weak, participation was only one part of the problem.

Avoid placing the burden of adaptation entirely on individuals. Some barriers require shared resources, accessible design or organisational action. Also avoid assuming that all members of a group face the same barrier. A short menu of participation routes can be more useful than assigning one solution based on age, language or identity.

Worked example

A low-bandwidth revision

How should the low-bandwidth revision be checked?

  1. A tutor learns that a long video cannot be reliably streamed by several learners. The tutor supplies a downloadable illustrated transcript, short optional clips and the same two reasoning questions. Submission can occur within a wider window. The tutor checks download access, completion and the quality of explanations. If the transcript resolves access but a concept remains confused, the next action addresses that concept rather than blaming learners for the earlier missing work.
  2. A barrier enquiry can begin with a small sample of the task. Ask learners to open the resource, interpret the first instruction and explain what they would do next. This can reveal a blocked link or an assumed prerequisite quickly. Preserve uncertainty when the evidence is incomplete; not every missing submission will have the same explanation or require the same change.

Check access, completion and explanation quality separately. A transcript can resolve the streaming barrier while a remaining conceptual error needs instruction.

Try it yourself

Think through each question before opening the answer.

  1. Why not begin with a reward for submissions?

    Show the answer and reasoning

    A reward does not supply missing access, prerequisite knowledge or time.

    First identify the barrier; otherwise it may pressure learners without enabling participation.

  2. What does increased submission prove?

    Show the answer and reasoning

    It shows a participation change under the new conditions.

    It does not by itself prove improved retention, understanding or a causal effect of one isolated feature.

What to carry forward

  • Treat nonparticipation as a question to investigate.
  • Match the response to the barrier and check both access and learning.

References

Sources supporting the explanations and learning checks in this lesson.

  1. CAST Universal Design for Learning Guidelines version 3.0 (2024)CASTDesign frameworkudlguidelines.cast.orgRead source
  2. How People Learn II — Chapter 6, Motivation to Learn (2018)National Academies of Sciences, Engineering, and MedicineConsensus report chapternationalacademies.orgRead source