What this chapter will buildDescribe a technology decision, its alternatives and who may experience direct or indirect effects.
Start here — no earlier chapter is needed.
From a general concern to a specific choicePlanned
Define a change to a product or process that can be compared with alternatives.
Users, builders and indirectly affected peoplePlanned
Identify people beyond the purchaser or immediate user.
Effects across a technology’s life cyclePlanned
Trace acquisition, use, maintenance and disposal in a familiar device.
Alternatives, including doing lessPlanned
Compare a new feature with simpler changes and the existing process.
Ethical, technical and legal questionsPlanned
Distinguish value judgements, feasibility evidence and applicable requirements.